Western New York · Rochester · Syracuse
TECHNOLOGY
THAT WORKS.
EVERY DAY.
Hunter Tech Solutions is your locally owned IT partner — managing, securing, and supporting your business technology so you never have to think about it again.
CYBERSECURITY
CLOUD BACKUP
24/7 HELPDESK
DEVICE REPAIR
The IT Challenge
SOUND FAMILIAR?
Whether you run a chiropractic office in Rochester, a dental practice in Syracuse, or a growing business anywhere across Western New York — these problems come up in nearly every conversation we have with local business owners.
No Dedicated IT Staff
Your IT person left, or you never had one. Your team is Googling error codes and rebooting equipment — hoping nothing breaks during business hours.
Slow or Broken Equipment
A cracked laptop screen or failing hard drive sits on a desk for weeks waiting for a repair quote. Meanwhile, productivity suffers and frustration builds.
Cybersecurity Gaps
No firewall strategy, no endpoint protection, no backup plan. One wrong click from any employee could mean ransomware, data theft, or a costly compliance violation.
HIPAA Compliance Risk
Healthcare practices handling patient data face serious legal exposure without proper security controls, documented policies, and audit-ready systems in place.
Vendor Overload
You're juggling multiple vendors for different IT problems. Nobody owns the big picture, and issues constantly fall through the cracks between providers.
Slow Response Times
Your current IT provider takes days — sometimes weeks — to respond. Every hour of downtime costs your business money and tests your team's patience.
Hunter Tech Solutions is the answer. We are a locally based managed IT provider serving businesses across Western New York, Rochester, and Syracuse. We fix problems fast, prevent them proactively, and become the IT partner your business can actually rely on — every single day.
Industries We Serve
What Sets Us Apart
WHY HUNTER TECH?
We are not a national call center or a faceless ticketing system. We are a local Western New York IT company that answers the phone, shows up when it matters, and treats your business like our own.
MINUTES, NOT WEEKS
Service tickets are handled in minutes. Remote access in seconds. Most issues resolved before you even realize there was a problem.
ON-SITE DEVICE REPAIR
Cracked screen? Failed hard drive? We repair or replace laptops, iPads, and phones fast — in person or next-day. No waiting weeks for a quote.
HIPAA SPECIALISTS
We actively manage HIPAA-compliant IT for chiropractic, dental, and medical practices across WNY. Your patients' data is protected.
LOCALLY BASED
We serve Western New York, Rochester, and Syracuse. We know the region, the businesses, and the people. We are your neighbors.
ONE VENDOR
Managed IT, security cameras, cabling, helpdesk, device repair, VoIP — one partner for every technology need. No more vendor juggling.
PROACTIVE, NOT REACTIVE
We catch problems before they affect your business. 24/7 monitoring means we know about issues before your staff does.
Unique to Hunter Tech Solutions
ON-SITE DEVICE REPAIR.
FAST. LOCAL. RELIABLE.
Employee breaks a laptop screen or cracks an iPad? We handle it fast — in-person repair or next-day service using OEM-compatible parts. No shipping devices across the country. No waiting weeks for a quote. Your team stays productive.
BOOK A REPAIREverything You Need
OUR SERVICES
One partner. Every technology need. From your helpdesk to your hardware, your network to your compliance — we cover it all.
Managed IT & Helpdesk
24/7 monitoring, remote access, patch management, and a dedicated helpdesk that responds in minutes — not days.
Cybersecurity
EDR* on all devices, firewall management, phishing simulations, DNS filtering, and zero-day threat detection.
Cloud Backup & Recovery
Automated off-site cloud backups and physical offsite drives. Rapid recovery after ransomware, hardware failure, or disaster.
On-Site Device Repair
Cracked screens, failed drives, broken keyboards — repaired in person or next-day. Service tickets handled in minutes, not weeks.
ONLY AT HUNTER TECH
Healthcare IT & HIPAA
HIPAA* risk assessments, EHR security, encrypted backups, and SOC compliance for dental and chiropractic practices.
Cabling & Infrastructure
Structured cabling, Wi-Fi design and deployment, network switches, and complete infrastructure builds for new or existing locations.
VoIP & Phone Systems
Cloud-based VoIP* phone systems, setup, porting, and ongoing management for businesses of all sizes.
Security Cameras & Access
IP camera systems, NVR/DVR setup, remote monitoring, and access control installation for commercial properties.
HEALTHCARE IT &
HIPAA COMPLIANCE
Hunter Tech Solutions actively manages IT systems for chiropractic offices, dental practices, and other healthcare providers across Western New York. We understand the unique compliance requirements, the sensitivity of patient data, and the operational demands of a busy clinical environment.
We do not just install software and leave. We become your ongoing IT partner — managing, securing, and backing up your critical systems every day to prevent disaster and ensure your practice remains compliant and operational.
- HIPAA risk assessments and compliance documentation
- Secure management of Electronic Health Records (EHR) systems
- Encrypted data storage and transmission for patient information
- Daily encrypted backups with rapid recovery capabilities
- Staff security awareness training and phishing simulations
- SOC compliance support and audit preparation
- Microsoft 365 implementation and ongoing management
HIPAA: Health Insurance Portability and Accountability Act. Federal law requiring healthcare organizations to protect patient data. Violations can result in fines of $100 to $50,000 per incident.
SOC Compliance: System and Organization Controls — a security framework verifying your data handling meets recognized industry standards.
EHR: Electronic Health Records — digital versions of patient charts. Protecting EHR systems is a core HIPAA requirement.
The average cost of a healthcare data breach exceeds $10 million for large organizations — and even small practice breaches routinely exceed $120,000. Hunter Tech Solutions gives your practice the same level of protection that large hospital systems rely on, at a price that works for a local practice.
Managed IT Packages
CHOOSE YOUR PLAN
Every business is different. That is why we offer four clearly defined service packages — each building on the last — so you get exactly the level of support your organization needs.
SUPER
Foundation Package
Monthly Price / Device
$_____ /mo
- 24/7 Helpdesk Support
- Remote PC Access & Troubleshooting
- Internet Security Software
- Patch Management & Updates
- Vendor & ISP Coordination
- Onsite Visits
- EDR Protection
- Cloud Backup
WARRIOR
Most Popular Package
Monthly Price / Device
$_____ /mo
- Everything in Super
- 3 Onsite Technician Visits/Year
- EDR on All Workstations
- Weekly Cloud Backup of Workstations
- Annual IT Audit & ROI Review
- Weekly PC Cleaning
- Server Monitoring
- Daily Backup
GALLASTIC
Advanced Protection
Monthly Price / Device
$_____ /mo
- Everything in Warrior
- 6 Onsite Visits + Discounted Rate After
- Weekly PC Software Cleaning
- Server Hardware Failure Monitoring
- Daily Cloud Backup
- Physical Offsite Drive Backup
- Quarterly Phishing Audit & Reports
- Server Administration
GALLASTIC 2.0
Enterprise Level
Monthly Price / Device
$_____ /mo
- Everything in Gallastic
- 16 Onsite Visits / Year
- Full Server Administration & Configuration
- Advanced Infrastructure Management
- Priority Response SLA
- Dedicated Account Manager
- Quarterly Business Reviews
- Hardware Advance Replacement
Real Results
CLIENT SUCCESS STORY
in 12 Months
Pass Rate
Resolution
From Compliance Risk to Full HIPAA Certification in 90 Days
A busy chiropractic practice in Rochester came to us after their previous IT provider left them with no backup system, outdated software, and zero HIPAA documentation. Patient records were stored on unencrypted local drives with no offsite copy.
Within 90 days, Hunter Tech Solutions deployed encrypted cloud backups, implemented a compliant EHR security framework, trained all staff on phishing awareness, and passed the practice through a full HIPAA risk assessment with zero findings.
Today, the practice runs on our Gallastic package — with daily backups, proactive monitoring, and a dedicated helpdesk that resolves issues before they impact patient care.
"Hunter Tech turned our IT from a liability into an asset. We passed our compliance audit on the first try and haven't had a single day of downtime since."
Simple Process
HOW IT WORKS
Free Assessment
We start with a no-obligation conversation about your current setup, pain points, and goals. No tech jargon — just honest advice.
Custom Plan
We build a tailored IT plan that fits your budget, your industry, and your team — with clear pricing and no hidden fees.
Smooth Onboarding
Our team handles the transition. We deploy tools, configure systems, and get everything running — with zero disruption to your business day.
Ongoing Support
From day one, your helpdesk is live. We monitor, protect, and support your systems around the clock — so you can focus on your business.
What Our Clients Say
CLIENT REVIEWS
"Hunter Tech completely transformed our practice's IT. We went from constant crashes and compliance worries to a rock-solid system that just works. Their response time is incredible — issues are fixed before we even finish our coffee."
Dr. M. Rosario
Chiropractic Practice — Rochester, NY
"The on-site device repair service alone is worth it. One of our hygienists cracked her tablet and Hunter Tech had a replacement configured and in her hands the next day. No other IT company we've worked with has ever done that."
Bright Smiles Dental
Dental Practice — Syracuse, NY
"We switched from a national MSP to Hunter Tech and the difference is night and day. They actually pick up the phone. They know our setup. And they proactively caught a failing hard drive before it took down our entire accounting system."
WNY Professional Group
Professional Services — Buffalo, NY
Get In Touch
LET'S TALK
ABOUT YOUR IT.
Ready to stop worrying about your technology? Fill out the form and a member of our team will reach out within one business day for a free, no-obligation IT assessment.
Request a Free IT Assessment
Request Received!
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